Questions people actually ask

Usually not. As long as we can reach the areas being serviced, most customers are at work or out when we come by. If your back yard is gated, we just need a reliable way in.

Every two weeks or every week. Every two weeks suits most Katy lawns for much of the year; weekly is generally better through peak growing season.

Yes. You choose a preferred weekday when you sign up, and we work to keep your property on that recurring day. We describe it as a preferred service day rather than an appointment, because weather and route conditions can move a visit.

We don’t simply skip you. The visit moves and your property then returns to its normal recurring day, and we let you know when the schedule changes. More detail is on the weather policy page.

Yes, where it’s part of the serviced area and we can access it. Access is confirmed before your first visit so there are no surprises on the day.

We can only service what we can reach, so a locked gate with no access means the back area can’t be mowed that visit. Leaving a code on file or unlocking the gate on your service day avoids it entirely — just let us know which you’d prefer.

Please keep pets indoors or secured away from the serviced area on your service day, both for their safety and so the crew can work properly. Tell us about pets in your property notes and we’ll keep it on your record.

Clippings are cleared from ordinary hard surfaces such as the driveway and walkways before we leave. If you have a specific preference for how clippings are handled on your lawn, mention it when you request your quote and we’ll confirm what’s possible for your property.

A lawn well past normal maintenance height is a different job from a routine visit, so it’s quoted as a one-off reset cut before recurring service begins. We’ll flag it when we review your photos rather than surprising you.

Enter your address, choose how often you’d like the lawn cut and your preferred weekday, and leave your contact details. We’ll confirm you’re in our service area and ask for a few phone photos so we can quote accurately.

So your quote reflects your actual lawn rather than an estimate from a map. Front, back, side if you have one, and how we get through the gate is plenty — ordinary phone pictures are fine.

No. Service only begins once you’ve approved a price.

We currently serve Katy and surrounding West Houston communities. The quickest way to know is to enter your address — we’ll confirm either way.

Using the mobile number and email you provide when you request your quote.