Privacy policy

What we collect

The information you provide when requesting a quote or setting up service: your name, mobile number, email address, service address, chosen frequency and preferred service day, along with any property notes and photos you send us.

Why we collect it

To confirm whether your property is in our service area, produce an accurate quote, schedule and carry out recurring service, and contact you about your visits.

Property photos

Photos you send are used to quote and service your lawn, and are held with your property record.

Who else sees it

We do not sell your personal information. Providers we use to run the business — such as scheduling, messaging, payment processing and website hosting — may process information on our behalf in order to deliver your service.

Text messages

If you give us a mobile number, we may use it to contact you about your service, including schedule changes. You can ask us to stop contacting you by text at any time.

How long we keep it

We keep property and service records for as long as you are a customer, and for a reasonable period afterwards for business and legal purposes.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it.

Contacting us about privacy

Privacy questions can be raised through the same channel you use to contact us about your service.